Emergency Management Southland
February 3rd 2020
Southland Flood Event
Many thanks to Isaac – he was great to work with under serious time pressure and performed excellently again.
One of the great successes out of this response was our website and the information we were able to display to the public, which was all set up originally by Isaac and Voicecom.
Manager / Group Controller
World Solar has been using Voicecom Cloud PBX since Feb 2018. We have found the service to be reliable and well supported. Voicecom also supply our UFB fibre connection and other IT services.
Technical issues are dealt with quickly and effectively with Jim providing remote and onsite support when required. Our 0800 number and DDI lines can ring in multiple locations and the recent addition of headsets has made handsfree calling and data entry a lot easier for staff.
Upgrades to the system have been painless and we are notified of any changes.
I would not hesitate to recommend Jim and the team at Voicecom.
E.Hayes & Sons Ltd
Changing your phone system can certainly be a trying time and I was dreading the thought of it, the disruption it brings, along with ensuring you have decided on the right system – however Voicecom quickly put all my fears to rest.
The entire installation process was done behind the scenes and the final transition was as simple as turning off one switch and turning on the new one.
There was absolutely no disruption at all to the level of service we provide to our customers.
Voicecom still continued to deliver impeccable service even after the system was up and running – Jim was always only a phone call away and only too happy to call in and answer any queries we had. From the first initial consultation to present – the service has been nothing sort of impeccable and we would not hesitate to recommend Voicecom.
Debbie Hodges, Office Manager
Stormline and GM Designs
Voicecom Technologies installed and maintain both our VOIP telecommunications systems for both Stormline and GMDesigns. We have always enjoyed a very high level of service and extremely quick responses to any issues that have arisen from both Peter and Jim, we now value their friendship as co-workers essential to our business.”
“The new phone system that Jim recommended and installed has been a huge improvement over our old phone system, making it easier for our clients to reach the designer they are after, while reducing our telecommunication costs.
“Their dedication to the smooth running of our business makes Voicecom the easy choice with multiple phone lines through a NZ VoIP carrier for national and international calls to our offices based here in New Zealand and the UK.
Armstrong Alpine Realty Ltd.
Voicecom Technologies installed our server and give us a high standard of backup support which is totally appreciated. We always know that Peter is only a phone call away to assist us if we have any concerns. Recently our server failed. We rang Peter and by lunch time he was on his way to Twizel to get us up and running again, working late into the night with only final touches in the morning before returning to Invercargill.
We call that top quality service. It just shows the standard of excellence that Voicecom Technologies strive for.
Margaret Armstrong - Principal Officer / Director
Voicecom Technologies installed a new phone system for us, right through from quotation to installation. They planned the installation extremely well unfortunately our old system ceased working during installation which interrupted this plan, however Jim and Peter worked well into the night to install our new system making sure our company was not without phones.
The new system is a massive improvement to our old system and Jim’s recommendation suited us perfectly. I can’t speak highly enough of Jim and the team, they are always contactable and willing to help!
Emma Brocklehurst - Office Manager
IFS Growth Limited
We started out as a 5 person business in 2007 in Invercargill, and grew to over 30 staff throughout various regions of New Zealand. Peter and the Voicecom team worked with us from the very beginning and supported us in our rapid growth. From new employees, to high tech severs, and GIS systems for forestry. The team have never shown hesitation at any request.
We are grateful for the team’s efficiency and attention towards our company and the staff’s ongoing needs. Having benefited from all services available from Voicecom, our phone system, IT requirements and website, Voicecom have always performed at the highest standard.
Thanks for everything, team !
James Treadwell CEO
ASURE Evergreen Motel
Voicecom have proven to be great for our business, Isaac created our new web site, made it all work and even made it easy for us to change things on it – nothing that I asked him to do was too hard or too boring, even when I came up with vague and crazy ideas – he listened and then made sense out of our ramblings. If you have an idea of what you want or maybe a lot of ideas but no solid concept.
Talk to Voicecom and they may be able to make sense of your ramblings too.
Southland Community Law Centre
Hi Jim, I just wanted to provide you with some feedback following the installation of the new telephone system at our office. It has been over a week now and nothing has broken down, caught fire or failed.
I have never experienced such a seamless replacement of a phone system in my working life! Congratulations – you get my vote for being one of the most effective and efficient techie type persons I have ever met!
Thanks again (and I hope now that I have sent this, the system doesn’t fail –LOL)
Denise Lormans - Manager