Transtel Lynx PBX

“Transtel Lynx Big Business PBX system at a small business price”

How much would you pay for a VoIP System that comes with:

• 3 PSTN line ports
• 4 Digital display phones
• 4 Analogue ports for corded or cordless phones and fax
• Expanded by using one of two options of 3 additional lines and 8 analogue extensions or 4 VoIP SIP Trunks and 8 Analogue extensions.
• Auto Attendant
• Voicemail – 8 mailboxes
• Caller ID
• Faxability

Feedback on Transtel Lynx

Easy to use and very reliable, February 3, 2011

I have used Transtel phones since I opened my office. They are so easy to use. I recently upgraded to the Lynx. I wanted the digital display to use my caller ID. Everything my business needs is in there. The automated answering and voice mail lets me focus on my customers without missing important calls. My favorite feature is the voice mail notification. I can leave the office and if a message comes in to my mailbox, it calls my cell phone. It gives my home business the extra kick of professionalism that helps me organize and seem larger than I really am. The tech support guys are actually very helpful and walk me through any changes I want to make. Highly recommended…….

Features

• Auto Attendant – 2 port answers incoming calls, 3 Modes, Day, Night and Lunch Mode.
• Voice Mail – 8 Mailboxes that can be assigned to any extension, voice mail box to let callers leave messages when the user is busy or away from their desk.
• Answer Machine Emulation – Listen to caller leaving a message in your mailbox and answer the call by just lifting the handset. (Digital Phones only)
• On-line Recording – important or malicious conversations when needed. (Digital Phones Only)
• Easy Installation Factory Ready – All Lynx Telephone systems are “ready to go” right out of the box. A well thought out default database is factory installed on each system which meets the needs for most installations. This alleviates hours of on site time, minimizing installation costs for both dealer and customer.
• Easy Maintenance – Solid-state design minimizes trouble and eliminates periodic maintenance.
• Expansion- Various Interface Cards for simple, modular expansion.
• Versatile programming and options for ease of selection.
• Database Flash Memory Back Up – Customer data is backed up when the power is turned off and there is no battery to replace.
• Battery Back Up (System Operation) – GE systems can be equipped with an optional battery back up which keeps the system operational in the case of a commercial power failure.
• Customer Care Programming – Customers and service personnel can easily communicate and perform programming right over the telephone.
• Advanced software upgrades – through the RS232 connection, system software can be upgraded easily without replacing any firmware.
• Transtel telephone systems allow programming and voice conversations to be performed at the same time.

Voicecom Installer review

I’ve installed Panasonic PBX systems for over 15 years now because they were well priced and had good specifications and features with the smaller Panasonics TEB and TES/TEM range for small businesses being the best sellers. The Transtel PBX System now offers more bang for your buck in the right business and supports VoIP as an expansion option. No you don’t get DDI or ISDN capabilities but then you wouldn’t be considering this switch if that was a requirement.

The Transtel unit is a great system that has all of the features that all small businesses want as standard but don’t want to pay the extra for. Voice and sound quality is excellent and installations are simplified by having a default configuration that requires little changes for most business situations. The system uses 2 wire phones (digital and analogue) – a bonus over the Panasonics – and having 4 supplied with the KSU there is a saving of approximately $800.00 in comparison to the Panasonic KXT7730 system phones. The system can also use other brands digital phones such as the DK series of Hybrex phones. Having 90 volt message waiting light capability means that you can use a larger variety of standard phones, especially the little DECT cordless phones or some speciality desk phones and make use of thier message light. Doorphones can also be connected via an adaptor. Programming is done via any of the digital handsets and like all small switches you will get to know the codes you need the most pretty quickly. It does have a 6 pin RJ 12 SMDR port,  not the usual D9 serial port. The connectors for extensions and trunks are the 4 wire flat type like the Panasonic 206′s had which work very well. It comes with user documentation for the phones, system and voicemail operation and because the default configuration is about what you would need anyway it could be installed very quickly and cost effectively.

So far the only thing I’m not keen on is the fact that this model has no PC programming facility but that is changing in the near future and lets face it, most installers just use the system phones to make changes anyway.

Out of 10 for your average small business and with the standard feature set, I would give this system a 9 for its pricing and functionality.

Compare the Transtel Lynx features

with a Panasonic TEB308 and a Panasonic TES/TEM824